Q: What are your Customer Service hours?
A. We are open Monday through Friday 8:00 am – 5:00 pm Pacific Standard Time except holidays.
Q: How can I get more information on products that aren’t displayed on your web site?
A. Email: firstname.lastname@example.org or call us at 1-800-344-3306 or 858-551-8266
- Q. What it is 3D Printing?
3D printing or additive manufacturing is a process of making three dimensional solid objects from a digital file. The creation of a 3D printed object is achieved using additive processes. In an additive process an object is created by laying down successive layers of material until the entire object is created. Each of these layers can be seen as a thinly sliced horizontal cross-section of the eventual object.
- How does 3D Printing work?
A. It all starts with making a virtual design of the object you want to create. This virtual design is made in a CAD (Computer Aided Design) file using a 3D modeling program (for the creation of a totally new object) or with the use of a 3D scanner (to copy an existing object). This scanner makes a 3D digital copy of an object and puts it into a 3D modeling program. To prepare the digital file created in a 3D modeling program for printing, the software slices the final model into hundreds or thousands of horizontal layers. When this prepared file is uploaded in the 3D printer, the printer creates the object layer by layer. The 3D printer reads every slice (or 2D image) and proceeds to create the object blending each layer together with no sign of the layering visible, resulting in one three dimensional object.
We always strive to provide our customers with the most accurate and up-to-date product information. However, we are not responsible for typographical errors on our website.